Guest service

Tours

Every tour, transfer and activity here is run by Elvina Bali Tour, our own company. Same team, same cars, whether you want a morning in Ubud or six days across the island.

Pondok Naples is where you stay. Elvina Bali Tour is where the tours are published in full, with itineraries, photographs and the booking form. Ask us here and we arrange it for you, or read the whole itinerary on the tour site and book there. It reaches the same people either way. We answer from 06:30 to 23:30.

Terms that apply across the catalogue

  • Prices are per person with a two-person minimum. That minimum applies to every product in the catalogue.
  • Quote our direct price, never the resale price. Every figure comes from our own tour site. The same tours sell for considerably more through Viator, because that price carries a platform margin.
  • Every regular and package tour includes entrance fees, parking, mineral water, petrol and the driver as your guide. Lunch and personal spending are not included unless the card says otherwise.
  • Payment is cash, settled with the driver on the day itself. Other currencies convert at the daily exchange rate.
  • Booking is an availability enquiry rather than an instant confirmation. Nobody should assume a seat is held the moment a form is submitted.

Regular tours

Private days out with your own driver, who guides as well as drives. Entrance fees, parking, water and petrol are included. Lunch is not.

Nusa Penida tours

Island days involving the boat crossing. Lunch is included on all four, unlike the regular tours. The island's roads are rough and the viewpoints involve steep steps, so these are long days.

Activities in Bali

Half-day and full-day activities rather than sightseeing routes. Most include lunch, equipment and insurance, so read the inclusions on each card rather than assuming.

Package tours

Complete multi-day trips rather than single days, private throughout. Each adds a day onto the one before, so the two-day itinerary is the first two days of the six. Entrance fees, parking, water, petrol and the driver as guide are included. Lunch is not.

Arranged for you

Build your own day

Send us the list you have already been collecting. We will put it in a sensible order, tell you what fits and what does not, and swap in something better if two of your stops are an hour apart in the wrong direction.

price agreed once the route is set

What we need from you

  • Date
  • The places or interests
  • Whether you want a relaxed pace or as much as possible
  • The number of guests

General requests

Use the button on a service page wherever one fits. This is for anything not covered elsewhere. Write the message in your own words — it helps if you include the following.

  • Cabin
  • Service or request
  • Preferred date
  • Preferred time
  • Number of guests
  • Details